Shipping Policy

Processing

Orders are typically processed within a few business days after payment is confirmed. Orders placed on weekends or holidays are processed on the next business day.

How your order ships

Our supplement products ship directly from our fulfillment partner in discreet packaging. Prescription medications, if prescribed, are sourced from licensed US pharmacies and shipped directly to you. Orders that include several products, including bundles, may ship in more than one package and may arrive on different days.

Shipping costs

Available shipping options and costs are shown at checkout before you pay.

Order updates

If tracking information is available for your shipment, it will be shared with you by email. For any order question, email us with your order number.

Delivery estimates

Any delivery times shown are estimates provided by the carrier and are not guaranteed.

Address accuracy

Please double-check your shipping address at checkout. If you spot a mistake, email us right away and we'll try to update it before your order ships.

Missing or delayed packages

If your package shows as delivered but you can't find it, or your order seems delayed, email us with your order number and we'll help look into it with the carrier.